Disparti Law Group uses Microsoft 365 and Copilot to serve clients faster | Microsoft Customer Stories
Serving clients efficiently while maintaining quality is a daily challenge. This customer story highlights how Disparti Law Group uses Microsoft 365 and Copilot to enhance collaboration, automate routine tasks, and respond to clients faster. Read the story to see how Copilot drives real results, and contact Open Road Technologies to discuss how it can transform productivity in your organization.
How has Microsoft 365 improved efficiency at Disparti Law Group?
Since adopting Microsoft 365, Disparti Law Group has reported that routine tasks are now up to 50% faster, and employees are experiencing improved metrics. The transition to the cloud has enhanced collaboration and efficiency, allowing teams to work together in real time and reducing the volume of IT calls.
What role does Microsoft 365 Copilot play in daily operations?
Microsoft 365 Copilot is being used by employees to streamline various tasks, such as drafting standard operating procedures and summarizing work. For instance, tasks that previously took an hour can now be completed in about 30 minutes. This tool is expected to further assist intake specialists in processing claims more efficiently.
How has employee satisfaction changed with new technology?
Employee satisfaction has improved significantly since the implementation of Microsoft 365. Employees have expressed that they are much happier with the new tools, which have reduced frustrations associated with outdated systems. The decrease in IT calls also indicates a smoother experience for staff.
Disparti Law Group uses Microsoft 365 and Copilot to serve clients faster | Microsoft Customer Stories
published by Open Road Technologies
Open Road Technologies provides tailored IT services including cloud solutions, managed IT, and cybersecurity services. With over 25 years of experience in the greater Memphis, TN area, we offer personalized, cost-effective technology management and support to companies, helping them avoid unexpected IT problems and ensure business continuity. Our solutions are designed to facilitate predictable IT costs and efficient communication, bolstered by training for staff to recognize and respond to potential data breaches. We are family-owned and operated, meaning our reputation and name are on the line. Because of that, we take the time to get to know our customers personally and their business in-depth. It's what sets us apart from the competition.
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